Returns & Exchanges

At Isabel Bernard, we want you to be completely satisfied with your elegant purchase; therefore, we offer a 30-day return period for all unworn jewelry, bags, and shoes in their original packaging.

Return Process

• 1.
  Register Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original jewelry box or packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Ship the Package

  Affix the provided return shipping label to your package and drop it off at your nearest designated carrier location.

• 4.
  Receive Your Refund

  Once our warehouse has inspected and approved your return, your refund will be processed to your original payment method within 10 business days.